Refund & Returns Policy

At ARTYMOOD, we want you to feel as beautiful as the art that inspires us.

We get it—sometimes a dress doesn’t fit quite right, or the mood just isn’t what you expected. If you’re not 100% in love with your purchase, we’re here to help make it right!

🕒 30-Day Joy Guarantee

You have 30 days from the date you receive your mini dress to decide if it’s “the one.” If not, you can initiate a return or exchange—no hard feelings!

✅ Return Conditions

To be eligible for a full refund, please ensure your items are:

In their original, unworn, and unwashed condition (free of makeup, perfume, or deodorant stains).
With all ARTYMOOD tags still attached.
Packed in the original packaging whenever possible.

Note: For hygiene reasons, items marked as “Final Sale” cannot be returned.

🔄 How to Start a Return

Drop us a line: Email us at artymoodshop@outlook.com with your Order Number and the reason for the return.
Ship it back: Once we approve your request, we’ll send you the return instructions.
Get Refunded: Once we receive and inspect your item, we’ll issue a refund to your original payment method within 5-7 business days.

📦 Shipping Costs

Changed your mind? We’ll ask you to cover the return shipping costs.
Received a damaged or wrong item? Oops! That’s on us. We will provide a free return label and send you a replacement or full refund immediately.

🇪🇺 For Our European Friends (EU Right of Withdrawal)

In accordance with EU law, you have a 14-day statutory right to cancel your order for any reason. At ARTYMOOD, we actually extend this to 30 days because we want you to have that extra peace of mind!

💌 Still Have Questions?

If you’re unsure about sizing before you buy (to avoid the hassle of returns!), just email our styling team at artymoodshop@outlook.com. We love helping you find your perfect fit!